Service delivery: FCTA launches fastgov application
As part of measures to enhance service delivery, the Federal Capital Territory Administration, FCTA, through its Call Center has launched a mobile phone application "FastGov".
The administration said the cutting edge technology will aid residents to forward their complaints and suggestion to relevant agencies and departments for quick responses, while calling on residents of the territory to key into the new mobile phone application.
Speaking during the launch of the new application in Abuja last week, the FCT Permanent Secretary, Sir Christian Ohaa, added that the new application could also be used to reach the administration for emergency services, accessing business directory, making appointments and for security purposes.
Ohaa explained that the application is fully automated, fast and with huge storage/sharing capacity, on which the user would not only access instant information, but also performs other functions.
The permanent secretary noted that new application is a demonstration of how far the administration has come in the application of technology to everyday, adding that the FCT has always been pioneers in the application of technology to governance and government-citizen relationship.
Earlier in her remarks, the Director of Information and Communications, Mrs. Stella Ojeme, had explained that ‘FastGov’ is a web and mobile application which would enable the public to communicate and transact with the administration faster than the conventional method.
Ojeme noted that the launch of the new application would give faster and unhindered access to the public to the services provided by the Secretariat, Departments and Agencies, SDAs, in Abuja the administration.
Also speaking, the chairman of Nigeria Union of Journalists, FCT Council, Emmanuel Ogbeche, commended the efforts of the FCT Administration for the initiative, adding that the application will bring governance to the people as well as to address social issues in and around the country.
Speaking in the same vein, Chairman of FCT Minister's Press Corps, Comrade Attah Ikharo, called on the administration to carry out massive campaign on the use of the application.