CAC to deliver certificates to clients at door-step
The Corporate Affairs Commission, CAC, says it has commenced a new policy that will allow it to deliver pre-incorporation certificates directly to customers through designated courier companies.
Registrar General of CAC, Garba Abubakar, who made this known at a press briefing in Abuja, said the commission’s new policy which is already in effect will put an end to the situation where customers visit its Lagos and Abuja offices to collect certificates.
Abubakar also noted that the move would guard against the spread of coronavirus, reduce the burden on overstretched CAC staff occasioned by the COVID-19 guideline which stipulate that only level 14 officers and above should resume work.
“We have a total workforce of 1,310 staff, only 221 of such staff fall into the category of officers from level 14 and above. Every Monday to Friday we attend to nothing less than 500 customers.
“But if you are dealing with mailing company, every certificates we can produce by 2:00pm, we hand it over to the courier company the same day and the customer can pick it, this system was introduced on Friday and I can assure you between the time it was introduced till now over 400 certificates have been dispatched by the courier companies.
“In the past some customers will wait for one month without getting the certificate, to the extend some were even accusing our staff of corruption, that our staff were collecting money. The mailing system won’t stop at certificate dispatch, it will extend to all other processes,” the RG said.
While saying the Commission has secured an approval to purchase laptops for its staff under level 14 to work from home to enhance the operation of the Commission, Abubakar expressed concern that the move to end physical contact with customers have provoked individuals, mainy lawyers that were making money from the old arrangement, hence, the recent protest against the Commission.
The CAC boss also listed elimination of manual searches by customers as one of another reform measures put in place in the commission.
“In the past we allowed customers to handle our documents. Customers can apply for a documents and we will bring out the file, give it to him, he searched, extract the information he needs and return the file. That is compromising the integrity of the information. In so many occasions, we have apprehended lawyers that have stolen particulars for companies that are under investigations or that have disputes among the shareholders.
“Only two weeks ago, a lawyer was apprehended for forging signatures. His specialisation is when documents are queried for irregular signatures, he signed again for these customers,” he said.
Abubakar also said Ohaneze Ndigbo General Assembly, Arewa Consultative Forum, ACF, and other similar socio-cultural groups cannot be registered by the commission without getting the necessary clearance from security agencies in the country.
He said the Commission took the decision to subject such applications to thorough scrutiny following security threats that may arise from such registrations.
“Yes, we have withdrawn the certificate of Ohaneze Ndigbo General Assembly because the certificate should not have been issued in the first instance.
“We have an established protocol that all organisations; ethnic, religious with political implication should be referred for security clearance before such organisations are registered. In 2017, a similar organisation, Ohaneze Ndigbo Worldwide applied to be registered and security agencies rejected it.
“It would have been a double standard to allow another organisation to be registered. Up till now, Arewa Consultative Forum is not registered because they were not given security clearance, we have South-South Youth Forum, North East Youth Forum and so many organisations that have not been allowed to register,” he said.