The Joint Admissions and Matriculation Board, JAMB, has announced the temporary unavailability of its Central Admissions Processing System, CAPS, the platform through which admissions into tertiary institutions across the country are processed.
The disruption, which began on Thursday, is attributed to technical challenges associated with the platform’s hosting arrangements, with the Board saying efforts are already underway to restore the system.
In a statement issued by JAMB’s, Acting Director of Public Affairs and Protocols, Dr. Fabian Benjamin, the Board said it had commenced intensive engagement with the hosting organisation to identify and resolve the problem as quickly as possible.
JAMB acknowledged the significance of the disruption, coming at a peak period of the admission exercise when institutions are processing admissions and candidates are awaiting admission decisions.
The Board said CAPS serves as the central platform for coordinating admissions into tertiary institutions, making its availability critical to institutions, candidates and other stakeholders involved in the exercise.
It said the decision to promptly inform the public was in keeping with its commitment to transparency and accountability, stressing that the update was intended to prevent speculation over the cause of the disruption.
“Rather than leave candidates, institutions and other stakeholders to speculate about the cause of the disruption, the Board is providing this update while all necessary efforts are being made to restore the platform,” the statement said.
The Board apologised for the inconvenience the outage may cause and assured candidates and institutions that it was working round the clock with the hosting organisation to restore CAPS to full functionality within the shortest possible time.
JAMB also said it would review the circumstances surrounding the disruption after restoration of the platform, with a view to putting measures in place to prevent a recurrence.
The Board appealed to candidates, institutions and other stakeholders for patience and understanding, promising to provide further updates as developments unfold.
